Pacific Palms Resort And Golf Club, City of Industry
About Resort
Pacific Palms Resort And Golf Club is a 4-star hotel featuring luxury accommodations with stunning views of the San Gabriel Valley Mountains. The property includes extensive amenities, such as golf courses, meeting spaces, and spa services. It boasts on-site dining at Red Restaurant and Bar and easy access to multiple local landmarks.
Rooms & Amenities
Accommodations at Pacific Palms Resort include various guestroom options such as Deluxe Rooms, Executive Suites, and the luxurious Presidential Suite. Each room is equipped with
Dining & Bar
Dining options feature the upscale Red Restaurant and Bar, known for its steaks and seafood, along with the casual CIMA option. Guests can enjoy happy hour specials from 3-5 PM, Monday to Friday, offering significant savings on drinks and appetizers.
Leisure & Events
Pacific Palms Resort offers recreational facilities including the Industry Hills Golf Club and a full-service spa with a range of treatments. For events, there are spectacular indoor and outdoor spaces, most with golf and mountain views, accommodating up to 1200 guests. The resort's IACC certification distinguishes its conference facilities.
Location & Transportation
This City of Industry hotel is approximately
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Price and Room Availability Calendar
Getting around
Explore a range of transportation options for your spa getaway
Facilities
General
- Non-smoking rooms
- Parking
- Safe deposit box
- 24-hour reception
- Pets allowed
- Rooms/ Facilities for disabled
- Lift
- Fireplace
- Electric vehicle charging station
Sports & Fitness
- Fitness centre
- Golf course
Services
- Airport shuttle
- Valet parking
- Housekeeping
- Laundry
- Dry cleaning
- Happy hour
Dining
- Restaurant
- Bar/ Lounge area
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Leisure/ TV room
- Spa & wellness centre
- Sauna
- Jacuzzi
- Massage
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Garden furniture
- Tea and coffee facilities
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Reviews and Ratings <br />
The hotel features beautiful grounds and strong event management, but the inconsistency in staff attention and the accommodations did not meet expectations. The rooms had issues with cleanliness and noise, which detracted from an otherwise promising experience. While the event facilities and food service received praise, overall hospitality left much to be desired.
Our stay was enjoyable with stunning views of the surrounding area and many amenities to cater to both leisure and business travelers. The room was clean and spacious, making it suitable for our family, and the dining options were quite good. However, our experience with service was inconsistent at times, which could be improved for a seamless stay.
The Pacific Palms Resort offers a stunning environment complemented by excellent service from the staff, making it an ideal choice for hosting events. I enjoyed the spacious rooms and beautiful views, although there are some areas that could use a fresh update. The variety of dining options was enjoyable, but a few amenities could be a bit better maintained. Overall, it's a lovely place for relaxation and gatherings.
I recently hosted an important business luncheon at The Pacific Palms Resort, and I was really pleased with how everything went. The hotel has ample meeting space and the catering team is top-notch, led by Rena, who was extremely organized and attentive. The food was impressively good and served at the right temperature. However, I didn't have any experience with the guest rooms or the golf course, so I can't comment on those aspects. Overall, it's a fantastic choice for a conference in the greater Los Angeles area thanks to its accessibility and quality service.
My stay at this resort spa was filled with beautiful views and a lovely atmosphere, but unfortunately, the service left much to be desired. While the facilities were nice and spacious, I did face several issues that dampened my experience. Overall, there were highlights like the scenic outdoor dining, but the customer service issues were disappointing.