Explore a range of transportation options for your spa getaway
City Center
City of Industry
1.9
mi
Airports
Cable (CCB)
19.1
mi
LA/Ontario International (ONT)
23.9
mi
Train
Industry Metrolink Station
4.7
mi
Baldwin Park Metrolink Station
4.9
mi
Bus
Bus stop2300 ft
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Excellent Conference Rooms
“The conference rooms were clean and provided comfortable seating, perfect for hosting productive meetings.” view full review
Impressive Golf Courses
“The golfing experience was really good; the courses were well-groomed and offered stunning views at every hole.” view full review
Unique Brunch Buffet
“The extensive brunch buffet featured unique offerings that catered to all tastes, making it a highlight of our stay.” view full review
Accessible Amenities
“The resort provided ample handicap accessible parking, making it easy for guests with mobility challenges to enjoy their visit.” view full review
General
Non-smoking rooms
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Elevator
Fireplace
Electric vehicle charging station
Sports & Fitness
Fitness center
Golf course
Services
Airport shuttle
Valet parking
Housekeeping
Laundry
Dry cleaning
Happy hour
Dining
Restaurant
Bar/ Lounge area
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Leisure/ TV room
Spa & wellness center
Sauna
Jacuzzi
Massage
Room features
Free Wi-Fi in rooms
Air conditioning
Heating
Mini-bar
Garden furniture
Tea and coffee facilities
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
1 Industry Hills Pkwy,
City of Industry,
California,
United States of America,
91744,
California
Map view
1 Industry Hills Pkwy,
City of Industry,
California,
United States of America,
91744,
California
City landmarks
17871 Castleton St
SpeedZone Los Angeles
2.0
mi
747 Rimgrove Dr
Rimgrove Park
1.5
mi
Ralph W Miller Golf Library
2100 ft
Babe Zaharias Golf Course
2300 ft
1821 E Woodgate Dr
Gingrich Park
1.5
mi
Woodgrove Park
1.4
mi
St. Martha's
3700 ft
Church
Saint Martha's Catholic School
3800 ft
Parks and Recreation Dept
4200 ft
515 Deepmead Ave
Sunshine Park
1.6
mi
Events
LA Puente Handball Club
1.2
mi
Puente Hills
1.5
mi
Public Building
La Puente City Hall
1.4
mi
Church
Saint Joseph Church
1.5
mi
Church
First United Methodist Church
1.5
mi
Church
Calvary Baptist Church
1.5
mi
Parks
Schabarum Regional Park
2.8
mi
La Puente City Park
1.5
mi
Amusement Park
Pepperbrook Park
2.1
mi
Tao Sheng Seminary
1.5
mi
Mall
Puente Hills Mall
1.9
mi
The Plaza at Puente Hills Shopping Center
2.0
mi
AMC Puente Hills 20
1.8
mi
Puente Hills East Shopping Center
2.0
mi
Church of the Nazarene
1.7
mi
Parks
Galster Wilderness Park
2.2
mi
The Donut Hole
1.9
mi
Iglesia Del Dios Vivo
1.7
mi
Dwight D Eisenhower Golf Course
2.5
mi
Nearby
Golf Course
Industry Hills Golf Course
200 ft
Restaurants
Taco Del Rio
3700 ft
445 S Azusa Ave
Reviews and Ratings
<br />
Feedback from previous guests about their experience.
76%
loved the resort and would return for another relaxing stay
7.6/10
Very good
Rooms
7.3
Location
8.6
Service
6.4
Dining
8.2
Guest reviews
7.6/10
based on 5 reviews
8.1
8.1/10 based on 286 reviews
Steven
United Kingdom,
December
2024
6.0/10
The hotel features beautiful grounds and strong event management, but the inconsistency in staff attention and the accommodations did not meet expectations. The rooms had issues with cleanliness and noise, which detracted from an otherwise promising experience. While the event facilities and food service received praise, overall hospitality left much to be desired.
Rooms
5.0
The initial room was dated and we experienced significant noise disturbances from other guests. The second room we were given was on top of a banquet facility, making it quite loud as well.
Service
5.0
Service was lacking overall, particularly at the front desk where employees seemed disengaged. Staff responsiveness to requests for housekeeping and other needs was minimal.
Location
6.0
The hotel is set in a scenic area, making it attractive for events and golf. However, safety concerns about unsecured premises are troubling.
Dining
8.0
Dining options were decent, but could be improved. Specific dining experiences were positive during events, highlighting quality and service.
Facilities
7.0
Facilities for events were well-designed and managed, adding a positive touch to event experiences. However, general maintenance of the hotel needs attention.
Victoria
United Kingdom,
December
2024
7.6/10
Our stay was enjoyable with stunning views of the surrounding area and many amenities to cater to both leisure and business travelers. The room was clean and spacious, making it suitable for our family, and the dining options were quite good. However, our experience with service was inconsistent at times, which could be improved for a seamless stay.
Rooms
8.0
The room was spacious and clean, with a sliding glass door leading to a balcony that offered expansive views of LA and Orange Counties. However, we had a bit of noise from an event nearby, which disrupted our comfort.
Service
6.0
Service was a mixed bag; while some staff members were friendly and helpful, we encountered moments where attention seemed lacking, particularly during peak dining times.
Location
9.0
The resort is beautifully situated, providing a great backdrop for both relaxation and leisure activities, especially for those wanting to explore outside the city.
Dining
7.0
Dining experiences were generally good, especially at Cima Restaurant; we enjoyed a delightful brunch with a nice variety of dishes. However, we did find that breakfast service could be improved.
Facilities
8.0
The facilities were well-maintained and offered a good selection of both dining and leisure options. The spa services were a highlight, and the outdoor areas were inviting.
Joseph
United Kingdom,
November
2024
8.8/10
The Pacific Palms Resort offers a stunning environment complemented by excellent service from the staff, making it an ideal choice for hosting events. I enjoyed the spacious rooms and beautiful views, although there are some areas that could use a fresh update. The variety of dining options was enjoyable, but a few amenities could be a bit better maintained. Overall, it’s a lovely place for relaxation and gatherings.
Rooms
8.0
The rooms are quite spacious with beautiful views, but some aspects, like the carpets, show signs of age.
Service
9.0
The service was prompt and professional, especially during our event, making sure all details were attended to.
Location
10.0
The location is beautiful, nestled in the hills with stunning scenic views of the San Gabriel Valley.
Dining
9.0
Dining options were plentiful and the quality was commendable, particularly the brunch offerings.
Facilities
8.0
The resort boasts comprehensive facilities including a relaxing pool area and event spaces designed for convenience.
Richard
United Kingdom,
October
2024
9.2/10
I recently hosted an important business luncheon at The Pacific Palms Resort, and I was really pleased with how everything went. The hotel has ample meeting space and the catering team is top-notch, led by Rena, who was extremely organized and attentive. The food was impressively good and served at the right temperature. However, I didn't have any experience with the guest rooms or the golf course, so I can't comment on those aspects. Overall, it’s a fantastic choice for a conference in the greater Los Angeles area thanks to its accessibility and quality service.
Rooms
Service
10.0
The catering staff, especially Rena, were incredibly organized and provided an excellent level of service throughout the event.
Location
9.0
The location is convenient, allowing easy access to various parts of the greater Los Angeles area, making it ideal for business events.
Dining
9.0
The food served during the luncheon was very good and met all expectations; overall, a delightful dining experience.
Facilities
9.0
The event facilities are well-designed and can accommodate both small and large groups effectively.
Riley
United Kingdom,
October
2024
7.0/10
My stay at this resort spa was filled with beautiful views and a lovely atmosphere, but unfortunately, the service left much to be desired. While the facilities were nice and spacious, I did face several issues that dampened my experience. Overall, there were highlights like the scenic outdoor dining, but the customer service issues were disappointing.
Rooms
8.0
The rooms were spacious and offered gorgeous views, which was perfect for my family.
Service
5.0
Service was quite disappointing, with rude interactions from management and unhelpful staff when issues arose.
Location
9.0
The location was great, providing beautiful surroundings and easy access to scenic spots.
Dining
8.0
The dining experience, particularly the brunch, was enjoyable with a variety of tasty options.
Facilities
7.0
The facilities were decent with a relaxing pool area, but maintenance could use improvement.
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